Browsing by Author "Abu-Shanab, Emad"
Now showing items 1-11 of 11
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Can e-government empower Jordanian citizens and reinforce citizenship?
( Inderscience Publishers , 2019 , Article)The recent political events in the Middle East made the relationship between governments and their citizens at stake. Governments need to strengthen citizens' empowerment, and their levels of citizenship to improve the ... -
Drivers of Social Media Networking Site Continuance Intention in Jordan and South Africa: Do National Cultural Differences Matter?
( IGI Global , 2022 , Article)The present study integrates perceived service quality and national cultural dimensions into the expectation-confirmation model (ECM) to ascertain the antecedents of user satisfaction and continuance use of SNSs and tested ... -
Exploring the factors influencing employees' satisfaction toward e-tax systems
( Inderscience Ltd. , 2017 , Article)Governments across the world embraced the revolution in modern ICTs, where they are progressively investing into e-tax systems. The major factor influencing the success of such systems is level of employees' satisfaction ... -
Factors Affecting Student Satisfaction Towards Online Teaching: A Machine Learning Approach
( Springer Science and Business Media Deutschland GmbH , 2022 , Conference Paper)During the outbreak of the Covid-19 pandemic, universities were forced to adopt technology and collaboration tools to reinforce online teaching and sustain their operations. This radical change pushes universities, ... -
The impact of knowledge management on customer relationship management: A case from the fast food industry in Jordan
( Inderscience Ltd. , 2016 , Article)The aim of this paper is to test the relationship between knowledge, knowledge management (KM) and customer relationship management (CRM). The impact of KM on CRM is the core of this paper. KM systems are considered one ... -
Predicting trust in e-government: Two competing models
( Inderscience Enterprises Ltd. , 2019 , Article)The efficiency of public sector in addressing e-government requirements depends on the number of constructs they focus on. The adoption process depends on many factors that governments cannot handle in an efficient fashion. ... -
The antecedents of trust in social commerce (Review)
( Institute of Electrical and Electronics Engineers Inc. , 2017 , Conference Paper)Social commerce is a new phenomenon of e-commerce that utilizes social medial platforms and applications to conduct e-commerce activities. Uncertainty and high level of risk are the main characteristics of online environment. ... -
The impact of personality traits on mobile banking adoption in Jordan
( Inderscience Enterprises Ltd. , 2019 , Article)Mobile devices are becoming smarter, and ubiquitous, where users depend on them in performing many daily life tasks. Mobile banking (m-banking) is a trend that is facilitated by the profound penetration of mobile devices. ... -
The influence of utilising Facebook on e-government adoption
( Inderscience Enterprises Ltd. , 2019 , Article)E-government is becoming a major channel for citizens' communication, interaction and collaboration with their government. Utilising the increased use of social media, individuals, businesses and governments recognised the ... -
The role of knowledge sharing and employees' satisfaction in predicting organisational innovation
( World Scientific Publishing Co. Pte Ltd , 2019 , Article)This study aimed at exploring the factors influencing organisational innovation by utilising the following six factors: Organisational culture, organisational rules and policies, employees' attitudes, intrinsic and extrinsic ... -
Utilizing Cloud Computing in public sector cases from the world
( IEEE , 2017 , Conference Paper)© 2017 IEEE. E-government success requires leadership, huge funds and efforts to overcome the challenges faced by governments especially in developing countries. Cloud computing is an option that can provide governments ...
