Browsing by Author "Al Najjar, Mohammed Adel"
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Mobile government services and resident satisfaction: Evaluation of Kahramaa mobile services
( IGI Global , 2019 , Article)The success of any mobile service depends on the perceived efficiency and effectiveness of using the service. This research article attempts to evaluate the factors influencing the effectiveness and efficiency of the ... -
PRIORITIZING STRESS MANAGEMENT STRATEGIES FOR KAHRAMAA CUSTOMER SERVICE DEPARTMENT: ANALYTIC NETWORK PROCESS AND SUPERMATRIX APPROACHt
(2020 , Master Thesis)Stress is a ubiquitous phenomenon that has several fiscal and practical consequences on both the employees and the employers. Implementing stress management strategy in the workplace is a critical issue for leaders and ...
