Browsing by Author "Xiao, Sarah Hong"

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Narcissism, interactivity, community, and online revenge behavior: The moderating role of social presence among Jordanian consumers

Obeidat, Zaid Mohammad; AlGharabat, Raed Salah; Alalwan, Ali Abdallah; Xiao, Sarah Hong; Dwivedi, Yogesh K.; ... more authors ( Elsevier , 2019 , Article)
This study tests the effect of personal and online characteristics on consumers' desire for revenge and their online revenge intentions. In light of the interactivity and community of social media platforms, it examines ...