تصفح حسب الموضوع "e-service quality"
السجلات المعروضة 1 -- 2 من 2
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Developing and validating a multidisciplinary scale of E-retailing website elements
( Elsevier Ltd , 2022 , Article)The purpose of this article is to theoretically identify the salient elements of e-retailing websites and empirically verify them through a rigorous scale development process. A mixed method approach was followed to achieve ... -
M-service quality of telecommunication companies in Qatar
( Inderscience Enterprises Ltd. , 2022 , Article)Service quality provided by mobile applications has become a vital element in increasing customers' satisfaction. This study aims to identify the significant mobile service quality factors (application design, ease of use, ...