TitleAuthorPublication DatePublisherType
    Application of value stream mapping (VSM) for lean and cycle time reduction in complex production environments: a case study  Seth, Dinesh; Seth, Nitin; Dhariwal, Pratik2017Taylor and Francis Ltd.Article
    Exploring e-service quality and its relation with customer satisfaction in the banking sector: An Indian experience  Agrawal, Vivek; Seth, Nitin; Seth, Dinesh; Tripathi, Vikas2019Inderscience Enterprises Ltd.Article