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Understanding the cost of change Function: A basis for using an effective small step change strategy

Pinto,Peter A.; Khumawala, Basheer M ( Qatar University , 2005 , Article)

This paper develops the cost of change function under the Continuous Improvement (CI) paradigm advocated by quality gurus such as Deming, Taguchi, and Shingo. CI is considered to be focusing on "frame bending" or minor ...