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المؤلفEl-Haddadeh R.
المؤلفWeerakkody V.
المؤلفOsmani M.
المؤلفThakker D.
المؤلفKapoor K.K.
تاريخ الإتاحة2020-04-09T12:27:31Z
تاريخ النشر2019
اسم المنشورGovernment Information Quarterly
المصدرScopus
الرقم المعياري الدولي للكتاب0740624X
معرّف المصادر الموحدhttp://dx.doi.org/10.1016/j.giq.2018.09.009
معرّف المصادر الموحدhttp://hdl.handle.net/10576/14047
الملخصWith the advancement of disruptive new technologies, there has been a considerable focus on personalisation as an important component in nurturing users' engagement. In the context of smart cities, Internet of Things (IoT) offer a unique opportunity to help empower citizens and improve societies' engagement with their governments at both micro and macro levels. This study aims to examine the role of perceived value of IoT in improving citizens' engagement with public services. A survey of 313 citizens in the UK, engaging in various public services, enabled through IoT, found that the perceived value of IoT is strongly influenced by empowerment, perceived usefulness and privacy related issues resulting in significantly affecting their continuous use intentions. The study offers valuable insights into the importance of perceived value of IoT-enabled services, while at the same time, providing an intersectional perspective of UK citizens towards the use of disruptive new technologies in the public sector.
اللغةen
الناشرElsevier Ltd
الموضوعContinuous Use
Internet of things
Perceived Value
Public Sector
العنوانExamining citizens' perceived value of internet of things technologies in facilitating public sector services engagement
النوعArticle
الصفحات310-320
رقم العدد2
رقم المجلد36
dc.accessType Abstract Only


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