Browsing Finance & Economics by Publisher "IGI Global"
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Exploring digitally enabled service transformation in the public sector: Would institutional and structuration theory concepts keep the research talking ?
( IGI Global , 2016 , Article)Digitally Enabled Service Transformation (DEST) in the Public Sector (PS) offers a unique opportunity for public administration (PA) and information systems (IS) disciplines to interlace. Albeit complicating the deployment ...