Browsing Academic by Subject "E-governments"
Now showing items 1-2 of 2
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A user-centric evaluation of e-government services in the GCC region: Case of state of Qatar
( IGI Global , 2016 , Article)Evaluating users' satisfaction of e-Government services has been addressed by numerous studies. These mainly looked at e-Government users as citizens who are nationals and comply with the local culture of the governments ... -
Exploring digitally enabled service transformation in the public sector: Would institutional and structuration theory concepts keep the research talking ?
( IGI Global , 2016 , Article)Digitally Enabled Service Transformation (DEST) in the Public Sector (PS) offers a unique opportunity for public administration (PA) and information systems (IS) disciplines to interlace. Albeit complicating the deployment ...