Unlike e-business few studies have examined how information is generated and exchanged between stakeholders in an e-government service chain to generate value for citizens. This case study applies the concept of service ...

Digital inclusion research has been critically important in drawing an understanding of how policies, society, organisations, and information technologies can all come together within a national environment that aspires ...

This article predicts the adoption of e-government websites and services by focusing on gamification and enjoyment factors. The sample uses ranked use of points and coupons as the most suitable schemes, while excluding the ...

This study explored the factors influencing citizens’ adoption of e-government services through the open government/data concept by proposing and validating an e-government adoption recommendation model (EGARM). The data ...

Research on e-government is attracting more attention from scholars and growing exponentially. A wide spectrum of studies has explored a variety of topics to lay the foundations of this research area. The aim of this study ...

Purpose: The purpose of this paper is to present factors that affect e-voting adoption in the Middle East and, in particular, Jordan. Changing the election voting method for the people in Jordan from traditional voting to ...

This article explores the perceptions of senior managers about the successful implementations of e-government projects in their agencies, identifying what problems they have encountered and how they have addressed these ...

Failure to identify the right institutionalization framework has caused derailments of major public sector Digitally-Enabled Service Transformation (DEST) projects in the UK, such as the NHS-National Program for IT (NHS-NPfIT) ...

This study explored the importance of social media as a communication channel, and the reasons that lead governments to adopt such channel in their communication. Twelve Arab governments out of all twenty-two Arab countries ...