• Critical success factors of TQM: A UK study 

      Al-Khalifa, Khalifa; Aspinwall, Elaine ( Inderscience Publishers , 2008 , Article)
      This paper has presented the results of a study on Critical Success Factors for Total Quality Management (TQM) implementation in UK organisations. A survey instrument (10 Success Factors) developed by Yusof and Aspinwall ...