Browsing Accounting & Information Systems by Subject "Knowledge management"
Now showing items 1-4 of 4
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A Descriptive Framework for the Field of Knowledge Management
( Springer , 2020 , Article)Despite the extensive evolution of knowledge management (KM), the field lacks an integrated description. This situation leads to difficulties in research, teaching, and learning. To bridge this gap, this study surveys ... -
The impact of knowledge management on customer relationship management: A case from the fast food industry in Jordan
( Inderscience Ltd. , 2016 , Article)The aim of this paper is to test the relationship between knowledge, knowledge management (KM) and customer relationship management (CRM). The impact of KM on CRM is the core of this paper. KM systems are considered one ... -
Knowledge sharing in higher education institutions: a systematic review
( Emerald Group Publishing Ltd. , 2018 , Article Review)Purpose: The purpose of this paper is to help in providing a better understanding on knowledge sharing amongst academics in higher education institutions (HEIs). The aim of this study is realized by profiling existing ... -
The influence of knowledge management practices on e-government success: A proposed framework tested
( Emerald Group Publishing Ltd. , 2018 , Article)Purpose: This paper aims to examine the perceived influence of knowledge management (KM) practices on the success of e-government initiatives. This paper proposes a framework depicting the overall perspective of the ...