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Now showing items 11-20 of 23
The impact of knowledge management on customer relationship management: A case from the fast food industry in Jordan
(
Inderscience Ltd.
, 2016 , Article)
The aim of this paper is to test the relationship between knowledge, knowledge management (KM) and customer relationship management (CRM). The impact of KM on CRM is the core of this paper. KM systems are considered one ...
An empirical investigation on acceptance of mobile payment system services in Jordan: extending UTAUT2 model with security and privacy
(
Inderscience Publishers
, 2023 , Article)
Several developed and developing countries have launched a mobile payment system service, which is known in Jordan as Jordan Mobile Payment (JoMoPay) system to overcome the drawbacks of traditional payment system. The ...
E-parliament in Jordan: Challenges and perspectives
(
Inderscience
, 2018 , Article)
This paper aimed at understanding the e-parliament phenomenon and the contribution of technology and new applications in enhancing such area. We tried to explore the attitudes of Jordanian representatives regarding such ...
A framework for antecedents of trust in social commerce
(
Inderscience Publishers
, 2018 , Article)
Trust is essential in social commerce environment, where consumers rely on feedback and advice that they collect from social platforms. Despite the importance of trust in virtual environments, there are a limited number ...
Motivations for using social media: comparative study based on cultural differences between American and Jordanian students
(
Inderscience
, 2017 , Article)
Social network sites (SNSs) have gained popularity over the last decade. Students use SNSs according to their personal differences, which are influenced by cultural and demographic factors. This paper proposed a model that ...
Can 'fear of human interaction' be one of the factors that affect the acceptance and use of technology?
(
Inderscience Publishers
, 2022 , Article)
The internet has considerably changed the landscape of communication in the 21st century. People no longer have to leave their homes to engage in meaningful interpersonal communication. More importantly, individuals who ...
Justifying IT Investment: Extension of a Model using a Case Study from Jordan
(
Oriental Scientific Publishing Company
, 2018 , Article)
Investing in information technology is a requirement for enterprises to sustain their competitive advantage in a market that is described as changing and global. IT is a very important resource for enterprises to improve ...
Determinants of intention to use e-government services: An integrated marketing relation view
(
Elsevier Ltd
, 2022 , Article)
The E-government development index (2020) for the southern Asian region is below the world average, with Pakistan placing seventh out of eight nations. Although Pakistan's government developed the Electronic Government ...
Predicting end-user satisfaction with clinical information systems
(
IG
, 2021 , Article)
Clinical services in hospitals are too diversified and include different kinds of care patient needs. Clinical services need to be supported by clinical information systems (CIS). In this paper, the satisfaction of three ...
Attitudes toward implementing E-government in health insurance administration
(
IGI Global
, 2021 , Article)
Health insurance administration (HIA), a governmental institution that provides health insurance services for citizens in Jordan, is investing in an electronic health insurance administration (EHIA) system. This paper aims ...