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A user-centric evaluation of e-government services in the GCC region: Case of state of Qatar
(
IGI Global
, 2016 , Article)
Evaluating users' satisfaction of e-Government services has been addressed by numerous studies. These mainly looked at e-Government users as citizens who are nationals and comply with the local culture of the governments ...
Customer satisfaction with online food ordering portals in Qatar
(
IGI Global
, 2020 , Article)
The recent boom in online food ordering and delivery in Qatar has led to increased competition among service providers within the industry. Identifying the gap in research in the context of Qatar's online food industry, ...
Exploring the factors affecting user satisfaction with metrash2 system
(
IGI Global
, 2020 , Article)
This research investigated Qatari citizens' perceptions regarding the factors influencing their satisfaction with Metrash2 system. Qatari residents use Metrash2 to query, transact, and follow-up their needed information/services ...