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AuthorAlshare, Khaled A.
AuthorMoqbel, Murad
AuthorAl-Garni, Mohammad A.
Available date2022-11-06T09:30:59Z
Publication Date2019-05-23
Publication NameInternational Journal of Mobile Communications
Identifierhttp://dx.doi.org/10.1504/IJMC.2019.10015114
CitationAlshare, K. A., Moqbel, M., & Al-Garni, M. A. (2019). The impact of trust, security, and privacy on individual's use of the internet for online shopping and social media: a multi-cultural study. International Journal of Mobile Communications, 17(5), 513-536.
ISSN1470-949X
URIhttp://hdl.handle.net/10576/35848
AbstractThis paper examines through the lens of expectancy-valence theory the impact of trust, privacy, and security on the decision to use the internet for online shopping and social media. It also investigates the moderating impact of Hofstede's cultural dimensions on the hypothesised relationships. The comparative analysis of 302 surveys from users in the USA and Qatar revealed that trust in internet technology and trust in vendors are the strongest two factors in making decisions to use the internet for online shopping and social media. The results indicated that the cultural dimensions moderated the hypothesised relationships. Surprisingly, Qataris respondents, compared to US respondents, were more influenced by privacy concerns when making decisions to use the internet for online shopping or social media. Implications for researchers and practitioners are reported.
Languageen
PublisherInderscience Publishers
Subjecttrust
security
privacy
social media
online shopping
expectancy-valence theory
Hofstede's cultural dimensions
TitleThe impact of trust, security, and privacy on individual's use of the internet for online shopping and social media: a multi-cultural study
TypeArticle
Pagination513-536
Issue Number5
Volume Number17
ESSN1741-5217
dc.accessType Abstract Only


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