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Now showing items 21-30 of 103
The transformation of tax administration functions in the automatic exchange of information era - A developing country's perspective
(
University of New South Wales
, 2019 , Article)
Automatic Exchange of Information (AEOI) results in tax administrations sending and receiving large amounts of data on an automatic basis, which will have a substantial impact on their functions and the way they operate. ...
Improving Quality and Operational Performance of Service Organizations: An Empirical Analysis Using Repeated Cross-Sectional Data of U.S. Firms
(
IEEE
, 2022 , Article)
Research in quality management has provided new insights and directions on how to incorporate quality principles into organizational, operational, and policy decisions. However, most research into quality management has ...
Balanced scorecard in the hospitality and tourism industry: Past, present and future
(
Elsevier Ltd
, 2020 , Article)
After its introduction in 1992, the balanced scorecard (BSC) has attracted considerable interest from both scholars and practitioners. This is evidenced by the increasing number of publications addressing BSC and the large ...
A Comparative Assessment of Quality Management Practices in Manufacturing Firms and Service Firms: A Repeated Cross-Sectional Analysis
(
IEEE
, 2022 , Article)
There are significant structural differences between the manufacturing and service sectors at the firm level, but quality management research has not yet identified similarities or differences in the quality management ...
Change or perish: Examining the role of human capital and dynamic marketing capabilities in the hospitality sector
(
Elsevier Ltd
, 2021 , Article)
Many researchers have endeavored to explain which factors contribute to sustainable competitive advantage. Toward this end, this study contributes to the marketing and hospitality management literature by providing empirical ...
Frugal innovation and sustainable business models
(
Elsevier
, 2021 , Article)
This study aims to explore how frugal innovations (FIs) emerge at the grassroots level of developing countries and employ novel business models to contribute to sustainable development. It explores various business model ...
Frugal innovation in the midst of societal and operational pressures
(
Elsevier Ltd
, 2022 , Article)
To respond to both global sustainability challenges and grassroots level needs in emerging markets with innovative solutions, firms need the capacity to operate under societal and operational pressures and skills to blend ...
Deciding Fast: Examining the Relationship between Strategic Decision Speed and Decision Quality across Multiple Environmental Contexts
(
John Wiley & Sons Ltd
, 2021 , Article)
Rapid innovation, shortened product life cycles and fierce competition place great pressures on top managers to make fast strategic decisions. However, a key question in strategic decision-making research is whether decision ...
Strategic Decision Making and Implementation in Public Organizations in the Gulf Cooperation Council: The Role of Procedural Rationality
(
American Society for Public Administration
, 2022 , Article)
Based on Herbert Simon's conceptualization of bounded rationality, this article develops and tests an integrative model of the strategic decision-making process (SDMP) and outcomes in public organizations. The model ...
Frugal innovation: Antecedents, mediators, and consequences
(
John Wiley & Sons Ltd.
, 2022 , Article)
Frugal innovation (FI) describes a phenomenon whereby solutions are developed to serve low-income customers, mainly in developing countries, with affordable products and services that help address pressing social and ...