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AuthorAlshare, Khaled A.
AuthorFreeze, Ronald D.
AuthorLane, Peggy L.
AuthorWen, H. Joseph
Available date2015-11-05T10:30:32Z
Publication Date2011
Publication NameDecision Sciences Journal of Innovative Education
ResourceWiley Online library
CitationAlshare, K. A., Freeze, R. D., Lane, P. L. and Wen, H. J. (2011), The Impacts of System and Human Factors on Online Learning Systems Use and Learner Satisfaction. Decision Sciences Journal of Innovative Education, 9: 437–461.
ISSN1540-4609
URIhttp://dx.doi.org/10.1111/j.1540-4609.2011.00321.x
URIhttp://hdl.handle.net/10576/3714
AbstractSuccess in an online learning environment is tied to both human and system factors. This study illuminates the unique contributions of human factors (comfort with online learning, self-management of learning, and perceived Web self-efficacy) to online learning system success, which is measured in terms of usage and satisfaction. The research model was tested employing SEM on a sample of 674 college students enrolled in at least one online course. The factors of comfort with online learning and perceived Web self-efficacy were significant predictors of satisfaction. Comfort with online learning was significant in predicting usage. The impact of demographic variables was examined.
Languageen
PublisherBlackwell Publishing Inc
SubjectHuman Factors
Information Quality
IS Success
Online Learning
System Quality
System Use
User Satisfaction
TitleThe Impacts of System and Human Factors on Online Learning Systems Use and Learner Satisfaction
TypeArticle
Issue Number3
Volume Number9


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