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E-voting adoption in a developing country
(
Emerald Group Publishing Ltd.
, 2016 , Article)
Purpose: The purpose of this paper is to present factors that affect e-voting adoption in the Middle East and, in particular, Jordan. Changing the election voting method for the people in Jordan from traditional voting to ...
Factors affecting intention to use e-banking in Jordan
(
Emerald Group Publishing Ltd.
, 2019 , Article)
Purpose
Despite the wide availability of internet banking, levels of intention to use such facilities remain variable between countries. The purpose of this paper is to focus on e-banking in a country with low intention ...
Toward a conceptual model for examining the role of social media on social customer relationship management (SCRM) system
(
Springer
, 2018 , Conference Paper)
Organizations worldwide are becoming more interested in utilizing social media applications to enhance their marketing capabilities. One of the main fruits of integrating social media applications into the marketing, ...
Exploring the factors influencing employees' satisfaction toward e-tax systems
(
Inderscience Ltd.
, 2017 , Article)
Governments across the world embraced the revolution in modern ICTs, where they are progressively investing into e-tax systems. The major factor influencing the success of such systems is level of employees' satisfaction ...
Exploring factors afecting users' satisfaction toward e-learning systems
(
IGI Global
, 2018 , Article)
E-learning is emerging as the new phenomenon of modern education. Universities are adopting e-learning as a strategy for the improving the teaching/learning process. The primary question addressed in this paper is related ...
Capital structure, tax effect, financial crisis and default risk: Evidence from emerging market
(
Inderscience Publishers
, 2017 , Article)
The central objective of this study is to investigate the effect of capital structure on corporate failure in the emerging market, in particular Jordan, using a panel data analysis sample representative of 180 Jordanian ...
The impact of knowledge management on customer relationship management: A case from the fast food industry in Jordan
(
Inderscience Ltd.
, 2016 , Article)
The aim of this paper is to test the relationship between knowledge, knowledge management (KM) and customer relationship management (CRM). The impact of KM on CRM is the core of this paper. KM systems are considered one ...
Customer satisfaction and its measurement in Islamic banking sector: a revisit and update
(
Emerald Group Publishing Ltd.
, 2019 , Article)
Purpose
The purpose of this study is to answer the following questions: How to measure customer satisfaction from the provisioning service of both: Islamic and Conventional banks? Can we trust one tool to measure such ...
Justifying IT Investment: Extension of a Model using a Case Study from Jordan
(
Oriental Scientific Publishing Company
, 2018 , Article)
Investing in information technology is a requirement for enterprises to sustain their competitive advantage in a market that is described as changing and global. IT is a very important resource for enterprises to improve ...
Utilizing the Internet of Things in the Public Sector
(
IGI Global
, 2022 , Article)
This study investigated the utility of the internet of things in the public sector and the factors
influencing the satisfaction of its users. The study followed two directions: The first investigated
managers’ perceptions ...