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    Framing information technology governance in the public sector: Opportunities and challenges

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    Date
    2015-10-01
    Author
    Al-Farsi, Khalifa
    El Haddadeh, Ramzi
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    Abstract
    Information technology governance is considered one of the innovative practices that can provide support for decision-makers. Interestingly, it has become increasingly a de facto for organizations in seeking to optimise their performance. In principle, information technology governance has emerged to support organizations in the integration of information technology (IT) infrastructures and the delivery of high-quality services. On the other hand, decision-making processes in public sector organisations can be multi-faceted and complex, and decision makers play an important role in implementing technology in the public sector. The aim of this paper is to shed some light on current opportunities and challenges that IT governance is experiencing in the context of public sector services. In this respect, this paper examines the factors influencing the decision-making process to fully appreciate IT governance. Furthermore, this study focuses on combining institutional and individual perspectives to explain how individuals can take decisions in response to institutional influences.
    URI
    https://www.scopus.com/inward/record.uri?partnerID=HzOxMe3b&scp=84962546999&origin=inward
    DOI/handle
    http://dx.doi.org/10.4018/IJEGR.2015100105
    http://hdl.handle.net/10576/49690
    Collections
    • Accounting & Information Systems [‎555‎ items ]

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