Browsing by Author "Al Khateeb, Amr"
Now showing items 1-4 of 4
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Developing and validating a multidisciplinary scale of E-retailing website elements
( Elsevier Ltd , 2022 , Article)The purpose of this article is to theoretically identify the salient elements of e-retailing websites and empirically verify them through a rigorous scale development process. A mixed method approach was followed to achieve ... -
The effect of service failure severity on brand forgiveness: the moderating role of interpersonal attachment styles and thinking styles
( Emerald Publishing , 2023 , Article)Purpose: The purpose of this study is to examine the effect of service failure severity on brand forgiveness and to investigate the moderating effects of interpersonal attachment styles and thinking styles on the service ... -
The effects of app-related factors on app stickiness: The role of cognitive and emotional app relationship quality
( Elsevier , 2023 , Article)Prior research tends to examine the effect of a narrow set of app-related factors on the construct of app relationship quality holistically. However, it is well-established that app relationship quality consists of cognitive ... -
Stereotyping human-like virtual influencers in retailing: Does warmth prevail over competence?
( Elsevier , 2023 , Article)Building upon the Stereotype Content Model (SCM), the current research provides insights into how virtual influencers (VIs) influence consumer responses. More specifically, it investigates the associations between the VI's ...
