تصفح Management & Marketing حسب الموضوع "Quality performance"
السجلات المعروضة 1 -- 2 من 2
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An empirical investigation of quality performance expectations in the software industry: A gap analysis approach
( Inderscience , 2014 , Article)The assessment of quality is pervasive but vital in organisations. It is particularly important in the design of an effective quality management system. The assessment is often considered from the perspective of fulfilling ... -
The impact of organizational culture archetypes on quality performance and total quality management: the role of employee engagement and individual values
( Emerald , 2020 , Article)Purpose: The relationship between organizational culture and total quality management (TQM) can be facilitated by the virtue of certain psychological states. Employee engagement refers to a mechanism foreseeable to predict ...