تصفح Management & Marketing حسب الموضوع "satisfaction"
السجلات المعروضة 1 -- 4 من 4
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Are U.K. Citizens Satisfied With E-Government Services? Identifying and Testing Antecedents of Satisfaction
( Taylor and Francis Inc. , 2016 , Article)Citizens satisfaction is acknowledged as one of the most significant influences for e-government adoption and diffusion. This study examines the impact of information quality, system quality, trust, and cost on user ... -
DO HIGH-PERFORMANCE WORK PRACTICES INDUCE INNOVATIVE WORK BEHAVIOUR? The CASE of the QATARI BANKING SECTOR
( World Scientific , 2021 , Article)Purpose: This paper presents results from an empirical study in the banking sector in Qatar on the impact of high-performance work practices (HPWPs) on employee's innovative work behaviour (IWB). In particular, the study ... -
Re-examining post-acceptance model of information systems continuance: A revised theoretical model using MASEM approach
( Elsevier , 2023 , Article)This study extends the post-acceptance model of information systems (IS) continuance, which is widely used to explain users’ satisfaction and IS continuance intentions. The extended model includes additional variables such ... -
The Impact of Services Brand Personality on Consumer Brand Relationship Quality
( Routledge , 2016 , Article)This article investigates service brand personality's role as a driver of brand relationship quality. A research model links brand personality to four indicators of relationship quality: brand credibility, self-congruity, ...