تصفح Computer Science & Engineering حسب المؤلف "Abosaq, Hamad"
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The nexus between quality of customer relationship management systems and customers' satisfaction: Evidence from online customers’ reviews
Nilashi, Mehrbakhsh; Abumalloh, Rabab Ali; Ahmadi, Hossein; Samad, Sarminah; Alrizq, Mesfer; Abosaq, Hamad; Alghamdi, Abdullah... more authors ... less authors ( Elsevier Ltd , 2023 , Article)Customer Relationship Management (CRM) is a method of management that aims to establish, develop, and improve relationships with targeted customers in order to maximize corporate profitability and customer value. There ...