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المؤلفAbu-Shanab, Emad Ahmed
المؤلفAlsalem, Amna
تاريخ الإتاحة2022-10-25T11:03:43Z
تاريخ النشر2022-06-29
اسم المنشورInternational Journal of Web Portals (IJWP)
المعرّفhttp://dx.doi.org/10.4018/IJWP.298991
الاقتباسAlsalem, A., & Abu-Shanab, E. A. (2022). Challenges and Factors Influencing the Adoption of Internet Banking in Qatar. International Journal of Web Portals (IJWP), 14(1), 1-20.
الرقم المعياري الدولي للكتاب1938-0194
معرّف المصادر الموحدhttp://hdl.handle.net/10576/35423
الملخصThe evolution of the Internet and smartphones, people are able to use Internet banking (IB). In addition, banks are able to reduce their operational costs and attract more customers when utilizing IB. The Covid-19 Virus outbreak in encouraged clients to use IB to limit their physical interactions with others. This research utilized the extended Unified Theory for Acceptance and Use of Technology (UTAUT-II) to assess how bank customers adopt IB. 375 online surveys were collected to test eight hypotheses. Results indicated that Performance Expectancy, Social Influence, Security, and Habit were significant predictors of the behavioral intentions to use IB, while Effort Expectancy, Facilitating Conditions, Perceived Value, were insignificant. Age was used as a moderator to habit-behavioral intentions relationship, but data failed to support its role. The overall coefficient of determination was 0.86, which exceeded the original model. Further discussions and conclusions are reported at the end of the paper.
اللغةen
الناشرIGI Global
الموضوعAge
Challenges
Internet Banking
Qatar
Security
Technology Adoption
UTAUT-II
العنوانChallenges and Factors Influencing the Adoption of Internet Banking in Qatar
النوعArticle
الصفحات1-20
رقم العدد1
رقم المجلد14
ESSN1938-0208
dc.accessType Abstract Only


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