Show simple item record

AuthorAbu-Shanab, Emad Ahmed
AuthorAlsalem, Amna
Available date2022-10-25T11:03:43Z
Publication Date2022-06-29
Publication NameInternational Journal of Web Portals (IJWP)
Identifierhttp://dx.doi.org/10.4018/IJWP.298991
CitationAlsalem, A., & Abu-Shanab, E. A. (2022). Challenges and Factors Influencing the Adoption of Internet Banking in Qatar. International Journal of Web Portals (IJWP), 14(1), 1-20.
ISSN1938-0194
URIhttp://hdl.handle.net/10576/35423
AbstractThe evolution of the Internet and smartphones, people are able to use Internet banking (IB). In addition, banks are able to reduce their operational costs and attract more customers when utilizing IB. The Covid-19 Virus outbreak in encouraged clients to use IB to limit their physical interactions with others. This research utilized the extended Unified Theory for Acceptance and Use of Technology (UTAUT-II) to assess how bank customers adopt IB. 375 online surveys were collected to test eight hypotheses. Results indicated that Performance Expectancy, Social Influence, Security, and Habit were significant predictors of the behavioral intentions to use IB, while Effort Expectancy, Facilitating Conditions, Perceived Value, were insignificant. Age was used as a moderator to habit-behavioral intentions relationship, but data failed to support its role. The overall coefficient of determination was 0.86, which exceeded the original model. Further discussions and conclusions are reported at the end of the paper.
Languageen
PublisherIGI Global
SubjectAge
Challenges
Internet Banking
Qatar
Security
Technology Adoption
UTAUT-II
TitleChallenges and Factors Influencing the Adoption of Internet Banking in Qatar
TypeArticle
Pagination1-20
Issue Number1
Volume Number14
ESSN1938-0208
dc.accessType Abstract Only


Files in this item

FilesSizeFormatView

There are no files associated with this item.

This item appears in the following Collection(s)

Show simple item record