SUPPORTING PRODUCT INNOVATION THROUGH KNOWLEDGE AUDIT

Abstract

Knowledge audit is considered as one of the first steps towards designing a knowledge management strategy for an organization. Knowledge audit opens up the eye of an organization in terms of understanding its current knowledge capabilities, future knowledge requirements and critical knowledge gaps.. This paper focuses on how various knowledge audit tools can be used as an effective mechanism for organizational innovation process, specially understanding market needs, assessing knowledge capability and partnerships with external knowledge networks thus contributing to the development of new products or services.