Browsing Center for Entrepreneurship and Organizational Excellence by Subject "Hospitality"
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Autonomous Delivery Robots: A Literature Review
( Institute of Electrical and Electronics Engineers (IEEE) , 2023 , Article)Autonomous delivery robots (ADRs) are a recent advent in delivery services. While studies on the technical aspects of ADRs are growing rapidly from technical perspectives, studies of ADRs from the business perspective are ... -
An investigation of the causality links in the balanced scorecard: The case of the Gulf Cooperation Council hospitality industry
( Elsevier Ltd , 2022 , Article)In order to link different aspects of the balanced scorecard (BSC), i.e., learning, innovation, internal business, customer, and financial perspectives, Kaplan and Norton developed the concept of strategy maps to help ...