تصفح Center for Entrepreneurship and Organizational Excellence حسب الموضوع "Causality links"
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Advancing sustainable performance management in the hospitality industry: A novel framework based on a health-inclusive balanced scorecard
( Elsevier B.V. , 2023 , Article)Sustainable tourism garnered interest as the United Nations set goals that could be met by the tourism industry. However, sustainability performance metrics have been peripheral in the hospitality industry. This study ... -
An investigation of the causality links in the balanced scorecard: The case of the Gulf Cooperation Council hospitality industry
( Elsevier Ltd , 2022 , Article)In order to link different aspects of the balanced scorecard (BSC), i.e., learning, innovation, internal business, customer, and financial perspectives, Kaplan and Norton developed the concept of strategy maps to help ...