Show simple item record

AuthorYassine, Jadil
AuthorRana, Nripendra P.
AuthorDwivedi, Yogesh K.
Available date2023-06-08T09:39:08Z
Publication Date2021-04-27
Publication NameJournal of Business Research
Identifierhttp://dx.doi.org/10.1016/j.jbusres.2021.04.052
CitationJadil, Y., Rana, N. P., & Dwivedi, Y. K. (2021). A meta-analysis of the UTAUT model in the mobile banking literature: The moderating role of sample size and culture. Journal of Business Research, 132, 354-372.
ISSN0148-2963
URIhttps://www.sciencedirect.com/science/article/pii/S0148296321002903
URIhttp://hdl.handle.net/10576/44166
AbstractIn the last few years, several studies have examined the predictors of mobile banking (m-banking) adoption using the unified theory of acceptance and use of technology (UTAUT). However, contradictory results in some of the UTAUT relationships were found in the existing literature. Therefore, we aim to clarify and synthesize the empirical findings from the m-banking studies published since 2004 by conducting weight and meta-analysis with a focus on the UTAUT theory. We also seek to identify the roles of moderating variables on each UTAUT path. A total of 364 path coefficients from 127 studies were relevant for data analysis. CMA software V3 was employed to combine the effect sizes. All UTAUT relationships were found to be significant. Performance expectancy emerged as the strongest antecedent of usage intention. We also find that usage intention is the most critical predictor of use behavior. It was also revealed that sample size and culture significantly moderated the linkages between facilitating conditions and usage intention, effort expectancy and usage intention, and usage intention and use behavior. Theoretical contributions and managerial implications are also discussed toward the end.
Languageen
PublisherElsevier
SubjectMeta-analysis
Weight analysis
Moderator analysis
Mobile banking
UTAUT
Adoption
TitleA meta-analysis of the UTAUT model in the mobile banking literature: The moderating role of sample size and culture
TypeArticle
Pagination354-372
Volume Number132
ESSN1873-7978
dc.accessType Abstract Only


Files in this item

FilesSizeFormatView

There are no files associated with this item.

This item appears in the following Collection(s)

Show simple item record