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المؤلفAbdel-Maksoud, Ahmed
المؤلفElbanna, Said
المؤلفMahama, Habib
المؤلفPollanen, Raili
تاريخ الإتاحة2023-10-12T05:33:16Z
تاريخ النشر2015-10-12
اسم المنشورInternational Journal of Public Sector Management
المعرّفhttp://dx.doi.org/10.1108/IJPSM-06-2015-0114
الاقتباسAbdel-Maksoud, A., Elbanna, S., Mahama, H. and Pollanen, R. (2015), "The use of performance information in strategic decision making in public organizations", International Journal of Public Sector Management, Vol. 28 No. 7, pp. 528-549. https://doi.org/10.1108/IJPSM-06-2015-0114
الرقم المعياري الدولي للكتاب09513558
معرّف المصادر الموحدhttps://www.scopus.com/inward/record.uri?partnerID=HzOxMe3b&scp=84947277084&origin=inward
معرّف المصادر الموحدhttp://hdl.handle.net/10576/48455
الملخصPurpose – The purpose of this paper is to investigate how the importance of different components of strategic performance measurement systems (SPMS) and their deployment influence the use of performance information from the SPMS in making strategic decisions. Design/methodology/approach – Data were collected through a survey of 143 managers of Canadian public organizations. Findings – The findings indicate that two SPMS components, namely, the importance of non-financial performance measures and the use of operational efficiency measures, have significant positive associations with performance information use for strategy implementation and strategy assessment decisions. The extent to which SPMS models were used is found to be positively associated with performance information use for strategy implementation, but not for strategy assessment, decisions. Furthermore, the relationships between SPMS variables and strategic decision making are moderated by information systems/data limitations and management’s commitment to attaining strategic goals. Managerial skills acquired through training or experience with SPMS also contribute positively to such relationships. Research limitations/implications – The results are affected by limitations associated with the survey method used. Practical implications – The findings could be useful for supporting public policy, strategic decision making, public service improvement, operational efficiency, and effectiveness. Originality/value – The study contributes to public management and performance measurement literature by investigating multiple determinants of performance information use in a cross-section of Canadian public organizations.
اللغةen
الناشرEmerald Publishing Limited
الموضوعCanada
Performance information
Public sector
Strategic performance measurement systems
Strategy assessment
Strategy implementation
العنوانThe use of performance information in strategic decision making in public organizations
النوعArticle
الصفحات528-549
رقم العدد7
رقم المجلد28
dc.accessType Abstract Only


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