An Overview of Information and Communication Technology (ICT) in Jordan: Review the Literature of Usage, Benefits and Barriers

Abstract

This paper presented a background of the extent of the ICT, IT, and EC-B2B in Jordan. It was mentioned that the development of the ICT in Jordan brings benefits to the enterprises and their TPs. In this paper the EC-B2B systems’ readiness in Jordan is defined as the degree of preparation of a nation or community to participate in and benefits from ICT development. The government in Jordan has taken forceful measures towards adoption IT and IS applications and Internet awareness. In 2010, it was reported from the DOS in Jordanthat the percentage of individual Internet usage did not exceed 4.7 percent of the population inJordan[1]. This paper highlighted through subsections on the benefits and risks faced EC-B2B system adoption in Jordan. Based on the recent studies and reports in Jordan, the EC-B2B system adoption was mainly adopted by large enterprises in the supply chain rather than by SMEs. The study concluded that the main two barriers of ICT development and adoption inJordanare organizational readiness including lack of new education methods, and lack of information and knowledge.