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المؤلفAl-Sebae, Mai
المؤلفAbu-Shanab, Emad Ahmed
تاريخ الإتاحة2024-02-19T08:59:34Z
تاريخ النشر2022
اسم المنشورJournal of Information Technology Research (JITR)
الاقتباسAbu-Shanab, E. A., & Al-Sebae, M. (2022). Utilizing the Internet of Things in the Public Sector.
الرقم المعياري الدولي للكتاب1938-7857
معرّف المصادر الموحدhttp://hdl.handle.net/10576/51960
الملخصThis study investigated the utility of the Internet of Things in the public sector and the factors influencing the satisfaction of its users. The study followed two directions, the first investigated managers’ perceptions and their satisfaction with using sensors for tracking vehicles. The second direction investigated drivers’ satisfaction with the system used. Results collected from 20 interviews conducted with managers revealed that cost reduction and more control over drivers’ behaviors are the contributions expected from the system. They reported the dissatisfaction of drivers based on violation of their privacy, inequity of implementation, and the low awareness of its utility. Surveys collected from drivers supported the role of trust and privacy, but failed to support the role of usefulness. The qualitative and quantitative nature of this research revealed valuable insights and concluded to important recommendations and future work.
راعي المشروعThe publisher has waived the Open Access Processing fee for this article.
اللغةen
الناشرIGI Global Publishing
الموضوعIoT
Jordan
Public Management
Satisfaction
Tracking System
Vehicle Tracking
العنوانUtilizing the Internet of Things in the Public Sector
النوعArticle
الصفحات1-20
ESSN1938-7865
dc.accessType Open Access


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