Workplace learning using mobile technology: A case study in the oil and gas industry

Abstract

This article presents an innovative project using mobile technology to train workers in the oil and gas industry to develop their communication skills while functioning on the job. The training was delivered on mobile devices using Apps so that workers can access the training materials without having to connect to a network. Workers performance improved and workers indicated that they would like to engage in other experiences using mobile technology and that mobile learning provides flexibility for learning. Since not much research was conducted in the past on the use of mobile learning for training in organizations, more research should be conducted. Examples of research needed include how mobile sensors can be used for just in time training as workers are mobile and how to make learning pervasive using mobile technology so that workers can learn in context.