HOLISTIC SMART CITY RISK ASSESSMENT FRAMEWORK

Abstract

Smart cities are built on the advanced usage of information and communication technology (ICT) in several aspects. Smart city projects are multidimensional and complex. Therefore, risk perspectives need to be considered. Risks are related to privacy and security, infrastructure, standards, governance, and legal. While these perspectives undoubtedly play crucial roles in shaping the functions of smart cities, there remains a notable deficiency in comprehensive risk assessment. This thesis proposes a holistic smart city risk assessment framework considering both technical and non-technical risks applicable to smart cities. The framework uses an evaluation criterion to help the decision-makers produce and implement risk management plans. Data compiled through interviews with forty persons have been evaluated from risk perspectives and disaggregated into different phases of smart city development and operations. Based on the framework, the System Usability Scale (SUS) is utilized to evaluate the outputs of the analysis for usability and consistency. The outcome of this analysis shows that the results obtained from risk evaluation closely match the decisions made by the decision makers based on a given environment.