تصفح حسب المؤلف "Molnar A."
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A case analysis of E-government service delivery through a service chain dimension
Weerakkody V.; El-Haddadeh R.; Sivarajah U.; Omar A.; Molnar A. ( Elsevier Ltd , 2019 , Article)Unlike e-business few studies have examined how information is generated and exchanged between stakeholders in an e-government service chain to generate value for citizens. This case study applies the concept of service ...