Grounded theory analysis of successful implementation of e-government projects: Exploring perceptions of e-government authorities
المؤلف | Al-Emadi A. |
المؤلف | Anouze A.L. |
تاريخ الإتاحة | 2020-02-05T08:54:09Z |
تاريخ النشر | 2018 |
اسم المنشور | International Journal of Electronic Government Research |
المصدر | Scopus |
الرقم المعياري الدولي للكتاب | 15483886 |
الملخص | This article explores the perceptions of senior managers about the successful implementations of e-government projects in their agencies, identifying what problems they have encountered and how they have addressed these problems better. 17 e-government projects were interviewed to reveal their underlying perceptions on the successful implementation of e-government projects in their agencies. After analyzing their interview transcripts, forty-nine constructs were revealed, refined, and categorized. The findings indicate that there is a lack of consensus among project managers about what constitutes e-Government project success, there was agreement across all levels of management that project success needs to be measured through a set of quantitative measures such as the number of transactions submitted through the e-government system, number of users using the system, and total time required to complete a process. Drawing from the empirical findings, this article presents a conceptual framework for change management in e-government projects together with a set of recommendations. 2018, IGI Global. |
اللغة | en |
الناشر | IGI Global |
الموضوع | Change management Content analysis E-government Framework Grounded theory analysis |
النوع | Article |
الصفحات | 23-52 |
رقم العدد | 1 |
رقم المجلد | 14 |
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