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المؤلفKhalifa B.
المؤلفNasser R.
المؤلفAlkhateeb H.
تاريخ الإتاحة2020-02-24T08:57:15Z
تاريخ النشر2018
اسم المنشورJournal of Applied Research in Higher Education
المصدرScopus
الرقم المعياري الدولي للكتاب20507003
معرّف المصادر الموحدhttp://dx.doi.org/10.1108/JARHE-01-2017-0003
معرّف المصادر الموحدhttp://hdl.handle.net/10576/13032
الملخصPurpose: The purpose of this paper is to assess student perceptions of their engagement in tangible and intangible higher education services using the College Student Experiences Questionnaire (CSEQ). Design/methodology/approach: The research draws on a random sample of students without disabilities and all students with disabilities in a public university in Qatar. Group comparison analysis is conducted to find differences between the two groups by adapting the CSEQ to assess student perceptions of engagement with the services. Findings: The findings showed that students with disabilities were less satisfied with intangible services in learning systems. Students with and without disabilities felt that the campus facilities were below average; students with disabilities rated university services lower than students without. All students felt that the learning systems were above average, with higher ratings among students without disability. Social implications: Considerable work needs to be done in capacity and professional development with faculty to deal with learning and teaching methods with students with disabilities. Originality/value: In general, this study compares students with disabilities with non-disabilities. Both groups confront barriers to access learning and to the assessment of their learning. They both were satisfied with services but with higher perceptions of engagement among those with non-disabilities. Higher education institutions must consider those services in unison to both groups treating both equally, recognizing that a discourse of differences may pit one group over another in infrastructure and the institutional services provided.
اللغةen
الناشرEmerald Group Publishing Ltd.
الموضوعAmenities
Deeds
Disability
Higher education providers
Perceptions of services
Qatar
Services
العنوانA comparison of students with and without disabilities on their perception of services in Qatar?s public higher education system
النوعArticle
الصفحات493 - 513
رقم العدد4
رقم المجلد10
dc.accessType Abstract Only


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