Managing Client-Specific Customised Functions in Multi-Tenant Software-as-a-Service
Author | Khan, Khaled M. |
Author | Jiang, Zhuhan |
Available date | 2021-01-25T06:45:43Z |
Publication Date | 2017 |
Publication Name | Proceedings - 2017 IEEE International Conference on Software Quality, Reliability and Security Companion, QRS-C 2017 |
Resource | Scopus |
Abstract | Maintainability and easy-to-customisation are some quality properties that most application software in software-as-a-service (SaaS) should posses. These quality attributes are the pre requisite for most application software running on cloud and serving several clients with diverse requirements. It is a challenge on how to implement, manage, and monitor client-specific customisation of functions of an application software that serves multiple clients in a SaaS model offered by cloud computing. A particular application software offered by SaaS to numerous clients may need customised as well as additional functions of the same software that other clients use. This paper explores challenges related to this, and outlines how various techniques could assist cloud providers to manage, control and maintain various client-specific customisation requests related to an application software. |
Sponsor | This publication was supported by the grant NPRP5-079-1-018 from the Qatar National Research Fund (QNRF). The statements made herein are solely of the authors. |
Language | en |
Publisher | Institute of Electrical and Electronics Engineers Inc. |
Subject | client-specific customisation Cloud computing maintainability multi-tenancy SaaS model |
Type | Conference Paper |
Pagination | 108-113 |
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