Browsing Mechanical & Industrial Engineering by Author "Shurair A.S.A."
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Stakeholder’s perception of service quality: a case in Qatar
Shurair A.S.A.; Pokharel S. ( Emerald Group Publishing Ltd. , 2019 , Article)Purpose The purpose of this paper is to investigate and report students’ perception of service quality in a university by examining the perceptual context of service quality with respect to students’ loyalty behavior, ...