• An integrated sustainable quality management framework for quality-related research 

      Kutty A.A.; Abdella G.M.; Kucukvar M. ( IEOM Society , 2021 , Conference Paper)
      The existence of synergies between several quality management systems and sustainability has spurred great interest in better understanding the sustainable quality management (SQM) concept over the past decade. This paper ...
    • Critical success factors of TQM: A UK study 

      Al-Khalifa, Khalifa; Aspinwall, Elaine ( Inderscience Publishers , 2008 , Article)
      This paper has presented the results of a study on Critical Success Factors for Total Quality Management (TQM) implementation in UK organisations. A survey instrument (10 Success Factors) developed by Yusof and Aspinwall ...
    • ISO 9000:2000 quality management standard: Experience in the state of Qatar 

      Al-Khalifa, Khalifa; Mohamed, Tamer A.; Al-Salem, Ameer ( Inderscience Publishers , 2008 , Article)
      The main purpose of this paper is to assess the experience of different organisations in the state of Qatar upon adopting the ISO 9000:2000 quality management standard. It is required to report the available motives, ...
    • Stakeholder's perception of service quality: a case in Qatar 

      Shurair, Amal S.A.; Pokharel, Shaligram ( Emerald Group Holdings Ltd. , 2019 , Article)
      Purpose: The purpose of this paper is to investigate and report students' perception of service quality in a university by examining the perceptual context of service quality with respect to students' loyalty behavior, ...
    • Stakeholder’s perception of service quality: a case in Qatar 

      Shurair A.S.A.; Pokharel S. ( Emerald Group Publishing Ltd. , 2019 , Article)
      Purpose The purpose of this paper is to investigate and report students’ perception of service quality in a university by examining the perceptual context of service quality with respect to students’ loyalty behavior, ...