Browsing Accounting & Information Systems by Author "Fatima, Tahniyath"
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An investigation of the causality links in the balanced scorecard: The case of the Gulf Cooperation Council hospitality industry
Elbanna, Said; Kamel, Hany; Fatima, Tahniyath; Eid, Riyad ( Elsevier Ltd , 2022 , Article)In order to link different aspects of the balanced scorecard (BSC), i.e., learning, innovation, internal business, customer, and financial perspectives, Kaplan and Norton developed the concept of strategy maps to help ...