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M-Service Quality of Telecom Companies in Qatar
( Qatar University Press , 2021 , Poster)Today, although mobile applications make our lives easier, the service quality provided by such applications has become a vital element in increasing customer satisfaction. This research paper aims to identify the significant ... -
M-service quality of telecommunication companies in Qatar
( Inderscience Enterprises Ltd. , 2022 , Article)Service quality provided by mobile applications has become a vital element in increasing customers' satisfaction. This study aims to identify the significant mobile service quality factors (application design, ease of use, ...