• A user-centric evaluation of e-government services in the GCC region: Case of state of Qatar 

      Al-Yafi , Karim; Hindi, Nitham Mohammed; Osman, Ibrahim Hassan ( IGI Global , 2016 , Article)
      Evaluating users' satisfaction of e-Government services has been addressed by numerous studies. These mainly looked at e-Government users as citizens who are nationals and comply with the local culture of the governments ...
    • Adapting the UTAUT2 Model for Social Commerce Context 

      Shoheib, Zaki; Abu-Shanab, Emad Ahmed ( IGI Global , 2022 , Article)
      Social commerce (SC) became a major channel for conducting business as a result of the ban adopted by many countries because of COVID-19. The simplicity of the unified theory of acceptance and use of technology (UTAUT) and ...
    • Age and education as major determinants of his's adoption 

      Abu-Shanab, Emad Ahmed ( IGI Global , 2021 , Article)
      This study explored the perceptions of 264 nurses regarding their satisfaction with health information systems (HIS) in one of the public hospitals in the GCC area. The study adopted the information system success model ...
    • Attitudes toward implementing E-government in health insurance administration 

      Hammouri, Qais Mohammad; Abu-Shanab, Emad Ahmed; Nusairat, Nawras M. ( IGI Global , 2021 , Article)
      Health insurance administration (HIA), a governmental institution that provides health insurance services for citizens in Jordan, is investing in an electronic health insurance administration (EHIA) system. This paper aims ...
    • Can gamification concepts work with E-government? 

      Abu-Shanab, Emad Ahmed; Al-Sayed, Malak Rasheed ( IGI Global , 2019 , Article)
      This article predicts the adoption of e-government websites and services by focusing on gamification and enjoyment factors. The sample uses ranked use of points and coupons as the most suitable schemes, while excluding the ...
    • Can gamification concepts work with E-government? 

      Abu-Shanab, Emad Ahmed; Al-Sayed, Malak Rasheed ( IGI Global , 2019 , Article)
      This article predicts the adoption of e-government websites and services by focusing on gamification and enjoyment factors. The sample uses ranked use of points and coupons as the most suitable schemes, while excluding the ...
    • Challenges and Factors Influencing the Adoption of Internet Banking in Qatar 

      Abu-Shanab, Emad Ahmed; Alsalem, Amna ( IGI Global , 2022 , Article)
      The evolution of the Internet and smartphones, people are able to use Internet banking (IB). In addition, banks are able to reduce their operational costs and attract more customers when utilizing IB. The Covid-19 Virus ...
    • Challenges facing faculty members when using a learning management system 

      Abu-Shanab, Emad; Samara, Jumana; Ayari, Mohamed Arselene ( IGI Global , 2020 , Article)
      Universities use learning management systems (LMS) to support teaching practices and add value to the educational system. A leading university in the gulf region (XYZ) provides support for faculty members (FMs) through its ...
    • Citizen use of e-government services websites: A proposed e-government adoption recommendation model (EGARM) 

      Mensah, Isaac Kofi; Luo, Chuanyong; Abu-Shanab, Emad ( IGI Global , 2021 , Article)
      This study explored the factors influencing citizens’ adoption of e-government services through the open government/data concept by proposing and validating an e-government adoption recommendation model (EGARM). The data ...
    • Contributions of flipped classroom method to student learning 

      Abu-Shanab, Emad Ahmed; Anagreh, Laila ( IGI Global , 2020 , Article)
      Educational institutions are striving for new methods for effective teaching. Flipped classroom (FC) method is one of the new trends spreading in higher education and attracting more instructors. This study aims at exploring ...
    • Critical success factors for enterprise resource planning system implementation in Qatar 

      Al Rabeay A.A.; Sherif K. ( IGI Global , 2019 , Article)
      The purpose of this study is to examine the impact of project management planning processes (including team competency and business process re-engineering) and top management support on the success of enterprise resource ...
    • Critical Success Factors for ERP Implementation: Two Directions Focusing on Employee Perceptions in Qatar 

      Idilbi, Muradallah; Abu-Shanab, Emad Ahmed ( IGI Global , 2022 , Article)
      Due to the high failure rate of enterprise resource planning (ERP) systems, implementation issues have been highly addressed in the literature. Two major directions were followed in the literature focusing on technology ...
    • Customer satisfaction with online food ordering portals in Qatar 

      Ganapathi, Parameshwar; Abu-Shanab, Emad Ahmed ( IGI Global , 2020 , Article)
      The recent boom in online food ordering and delivery in Qatar has led to increased competition among service providers within the industry. Identifying the gap in research in the context of Qatar's online food industry, ...
    • Demographic factors as determinants of e-government adoption 

      Abu-Shanab, Emad Ahmed ( IGI Global , 2020 , Book chapter)
      E-government services are important aspects of today's wellbeing of citizens. The adoption of technology is explored utilizing many theories and predictors. The theory of reasoned action (TRA) proposes that perceived ...
    • Drivers of Social Media Networking Site Continuance Intention in Jordan and South Africa: Do National Cultural Differences Matter? 

      Maduku, Daniel K.; Abu-Shanab, Emad ( IGI Global , 2022 , Article)
      The present study integrates perceived service quality and national cultural dimensions into the expectation-confirmation model (ECM) to ascertain the antecedents of user satisfaction and continuance use of SNSs and tested ...
    • E-government as a tool for improving entrepreneurship 

      Abu-Shanab, Emad Ahmed; Osmani, Mohamad ( IGI Global , 2019 , Article)
      This article addresses the relationship between e-government development and entrepreneurship. The study adopted an inductive approach, where it utilized archival data to test the relationship between the two paradigms. ...
    • E-government contribution to better performance by public sector 

      Abu-Shanab, Emad Ahmed ( IGI Global , 2017 , Article)
      E-government is a new phenomenon that improves public services provision to citizens, improves public sector performance, and enriches the political arena. Such ambitious objectives are not fully investigated in the ...
    • Exploring factors afecting users' satisfaction toward e-learning systems 

      Hammouri Q.; Abu-Shanab E. ( IGI Global , 2018 , Article)
      E-learning is emerging as the new phenomenon of modern education. Universities are adopting e-learning as a strategy for the improving the teaching/learning process. The primary question addressed in this paper is related ...
    • Exploring the factors affecting user satisfaction with metrash2 system 

      Hassan, Ahmed; Abu-Shanab, Emad Ahmed ( IGI Global , 2020 , Article)
      This research investigated Qatari citizens' perceptions regarding the factors influencing their satisfaction with Metrash2 system. Qatari residents use Metrash2 to query, transact, and follow-up their needed information/services ...
    • Factors influencing online purchase intention in Qatar 

      Alkailani, Lubna; Abu-Shanab, Emad Ahmed ( IGI Global , 2021 , Article)
      This study investigated the factors influencing consumers' purchase intention from online stores in Qatar. Moreover, it tried to verify if payment method moderates the relationships concerning the suggested factors and ...