Show simple item record

AuthorMensah, Isaac Kofi
AuthorLuo, Chuanyong
AuthorAbu-Shanab, Emad
Available date2022-10-24T09:07:50Z
Publication Date2021-04
Publication NameInternational Journal of Electronic Government Research
Identifierhttp://dx.doi.org/10.4018/IJEGR.2021040102
CitationMensah, I. K., Luo, C., & Abu-Shanab, E. (2021). Citizen Use of E-Government Services Websites: A Proposed E-Government Adoption Recommendation Model (EGARM). International Journal of Electronic Government Research (IJEGR), 17(2), 19-42.
ISSN1548-3886
URIhttps://www.scopus.com/inward/record.uri?partnerID=HzOxMe3b&scp=85103559770&origin=inward
URIhttp://hdl.handle.net/10576/35360
AbstractThis study explored the factors influencing citizens’ adoption of e-government services through the open government/data concept by proposing and validating an e-government adoption recommendation model (EGARM). The data was analyzed with Smart PLS-SEM. The results show that the intention to use e-government website is positively related to the intention of citizens to recommend the adoption of e-government services. Trust in government and the internet were significant predictors of the intention to use e-government services. While information quality was significant in determining the intention to use, it was however not significant in predicting the citizen’s trust in government. Also, information accessibility and accountability were both significant predictors of trust in government but not the intention to use. Additionally, collaboration was found to predict the intention to use but not trust in government. Finally, empowerment was a significant determinant of the intention to use and trust in government.
Languageen
PublisherIGI Global
SubjectAccountability
E-government
E-government services
EGARM
Empowerment
Recommendation model
Transparency
TitleCitizen use of e-government services websites: A proposed e-government adoption recommendation model (EGARM)
TypeArticle
Pagination19-42
Issue Number2
Volume Number17
ESSN1548-3894
dc.accessType Abstract Only


Files in this item

FilesSizeFormatView

There are no files associated with this item.

This item appears in the following Collection(s)

Show simple item record