Exploratory study on self-awareness and self-preparedness of Malaysian rail passengers for emergency evacuations

Abstract

This study explores the self-awareness and self-preparedness among Malaysian rail passengers during potential emergency evacuations. A questionnaire survey was carried out at a major rail transit terminal in Kuala Lumpur, and 329 complete responses were collected. The results showed that the majority of survey respondents were unaware of the evacuation information and tools, despite the fact that 48% of them claimed to be familiar with the rail transit terminal. Males were found to be more prepared than females, and older passengers have less awareness and readiness than younger passengers. These findings highlight the importance of enhancing the visibility and clarity of the evacuation information displayed inside public buildings. Other critical concerns are the emphasis on gender mainstreaming in evacuation strategies and the involvement of elderly people in emergency response and educational programs. Outcomes of this study could be useful for emergency response teams to develop appropriate evacuation strategies to enhance safety at public transit hubs.