Browsing Center for Entrepreneurship and Organizational Excellence by Publisher "Elsevier B.V."
Now showing items 1-2 of 2
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Advancing sustainable performance management in the hospitality industry: A novel framework based on a health-inclusive balanced scorecard
( Elsevier B.V. , 2023 , Article)Sustainable tourism garnered interest as the United Nations set goals that could be met by the tourism industry. However, sustainability performance metrics have been peripheral in the hospitality industry. This study ... -
Enhancing the quality and competitiveness of small businesses: A pooled cross-sectional analysis
( Elsevier B.V. , 2022 , Article)Compared with large organizations, small businesses have been slower to adopt quality management practices. This study combined the context-free perspective with the contingency theory of quality management to investigate ...