Browsing College of Business and Economics by Author "Parast, Mahour M."
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A Comparative Assessment of Quality Management Practices in Manufacturing Firms and Service Firms: A Repeated Cross-Sectional Analysis
Parast, Mahour M.; Safari, Arsalan; Golgeci, Ismail ( IEEE , 2022 , Article)There are significant structural differences between the manufacturing and service sectors at the firm level, but quality management research has not yet identified similarities or differences in the quality management ...