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Social Commerce in Emerging Markets and its Impact on Online Community Engagement
(
Springer
, 2020 , Article)
This study aims to build on the understanding of social commerce in the emerging markets and how it influences online community engagement. The conceptual model was proposed using theories including the social support ...
Toward a conceptual model for examining the role of social media on social customer relationship management (SCRM) system
(
Springer
, 2018 , Conference Paper)
Organizations worldwide are becoming more interested in utilizing social media applications to enhance their marketing capabilities. One of the main fruits of integrating social media applications into the marketing, ...
Evolution of artificial intelligence research in Technological Forecasting and Social Change: Research topics, trends, and future directions
(
Elsevier
, 2023 , Article)
Artificial intelligence (AI) is a set of rapidly expanding disruptive technologies that are radically transforming various aspects related to people, business, society, and the environment. With the proliferation of digital ...
"So what if ChatGPT wrote it?" Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy
(
Elsevier
, 2023 , Article)
Transformative artificially intelligent tools, such as ChatGPT, designed to generate sophisticated text indistinguishable from that produced by a human, are applicable across a wide range of contexts. The technology presents ...
Climate change and COP26: Are digital technologies and information management part of the problem or the solution? An editorial reflection and call to action
(
Elsevier
, 2021 , Article)
The UN COP26 2021 conference on climate change offers the chance for world leaders to take action and make urgent and meaningful commitments to reducing emissions and limit global temperatures to 1.5 °C above pre-industrial ...
Consumer Acceptance and Use of Information Technology: A Meta-Analytic Evaluation of UTAUT2
(
Springer Nature
, 2020 , Article)
Despite being regarded as the most comprehensive theory in understanding individual technology adoption – UTAUT2 theory with growing number of citations and impetus beyond IS domain face strong criticism on usage of the ...
Understanding dark side of artificial intelligence (AI) integrated business analytics: assessing firm’s operational inefficiency and competitiveness
(
Taylor & Francis
, 2021 , Article)
The data-centric revolution generally celebrates the proliferation of business analytics and AI in exploiting firm’s potential and success. However, there is a lack of research on how the unintended consequences of AI ...
Advancing the Understanding of the Role of Responsible AI in the Continued Use of IoMT in Healthcare
(
Springer Nature
, 2021 , Article)
This paper examines the continuous intention by healthcare professionals to use the Internet of Medical Things (IoMT) in combination with responsible artificial intelligence (AI). Using the theory of Diffusion of Innovation ...
Examining the effects of enterprise social media on operational and social performance during environmental disruption
(
Elsevier
, 2021 , Article)
Building on resource-based, dynamic capabilities and knowledge-based views, we examine how enterprise social media (ESM) usage leads to organisational decision-making effectiveness, and consequently improves organisational ...
Assessing Supply Chain Resilience During the Pandemic Using Network Analysis
(
IEEE
, 2021 , Article)
Disruptions induced by the COVID-19 pandemic have wreaked havoc in supply chain networks. To gain an understanding of the dynamics that had been at play, we construct a real supply chain network (scale-free) based on a ...