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AuthorNabil, Ghantous
AuthorAlnawas, Ibrahim
Available date2023-03-13T06:57:07Z
Publication Date2020-02-17
Publication NameJournal of Retailing and Consumer Services
Identifierhttp://dx.doi.org/10.1016/j.jretconser.2020.102072
CitationGhantous, N., & Alnawas, I. (2020). The differential and synergistic effects of market orientation and entrepreneurial orientation on hotel ambidexterity. Journal of Retailing and Consumer Services, 55, 102072.
ISSN0969-6989
URIhttps://www.sciencedirect.com/science/article/pii/S0969698919313153
URIhttp://hdl.handle.net/10576/40999
AbstractInnovation ambidexterity has surprisingly received limited attention in hospitality research. Using data from 101 Jordanian hotels analyzed with PLS structural equation modeling, this paper reports a double differential effect of two strategic orientations, market orientation (MO) and entrepreneurial orientation (EO), on hotel ambidexterity. On the one hand, EO (MO) has a stronger impact on exploratory (exploitative) than on exploitative (exploratory) innovation. On the other hand, EO has a stronger impact than MO on both innovation forms. Furthermore, the synergy between EO and MO has a positive impact on exploitative and exploratory innovation, both of which in turn enhance hotel performance.
Languageen
PublisherElsevier
SubjectInnovation ambidexterity
Market orientation
Entrepreneurial orientation
Differential effect
Synergy
Performance
TitleThe differential and synergistic effects of market orientation and entrepreneurial orientation on hotel ambidexterity
TypeArticle
Volume Number55


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