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AuthorShaymaa, Al-Kilani
AuthorEl Hedhli, Kamel
Available date2023-04-30T07:43:36Z
Publication Date2021-11-30
Publication NameJournal of Retailing and Consumer Services
Identifierhttp://dx.doi.org/10.1016/j.jretconser.2021.102729
CitationAl-Kilani, S., Hedhli, K. (2021). How do restaurant atmospherics influence restaurant Authenticity? An integrative framework and empirical evidence. Journal of Retailing and Consumer Services.
ISSN09696989
URIhttps://www.sciencedirect.com/science/article/pii/S0969698921002952
URIhttp://hdl.handle.net/10576/42148
AbstractThe study proposes an integrative conceptualization to capture the theoretical notion of perceived restaurant authenticity (PRA). It conceptualizes PRA as a multidimensional construct consisting of four dimensions. Furthermore, the study proposes a conceptual model that includes three main restaurant atmospheric aspects (i.e., design, ambiance, and social) as exogenous antecedents affecting the four restaurant authenticity dimensions. These PRA dimensions are hypothesized to positively influence restaurant attachment, which in turn, positively predicts restaurant patronage. To test the proposed model, structural equation modeling (SEM) is applied to data collected from patrons of two dining restaurants. The results are broadly supportive of the proposed model. Theoretical and managerial implications are discussed.
Languageen
PublisherElsevier Ltd
SubjectAuthenticity
Dining experiences
Restaurant atmospherics
Restaurant attachment
Restaurant patronage
SEM
TitleHow do restaurant atmospherics influence restaurant authenticity? An integrative framework and empirical evidence
TypeArticle
Volume Number63
Volume Number63
Open Access user License http://creativecommons.org/licenses/by/4.0/
dc.accessType Open Access


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